Operating architecture · India-first
Practical Transformation
We rebuild how India’s mid‑market companies actually run - the decisions, the cadence, the measurement - and stay until the gains hold without us.
Founding cohort · first 1,000 firms assessed get a benchmarked position in our inaugural India Mid-Market Operating Maturity Report
The problem
Strategy rarely fails. Execution architecture does.
Most transformation programmes deliver a report, a reorganisation, and a quiet return to the previous state within eighteen months. The design was never the issue. The operating system underneath it was.
Everything routes through the founder
The firm has one processor and no queue discipline. Growth is waiting in that queue.
Decisions stall
Nobody owns the call. It escalates, waits, and arrives after it mattered.
Three versions of the truth
Sales, production, and accounts each keep their own numbers. All three defend theirs.
Gains leak
The improvement holds until the team that made it moves on. Then it doesn’t.
The knowledge walks out at 6pm
How the work actually gets done lives in one veteran’s head. Nothing is written, so nothing is transferable - and every exit is a small outage.
Everyone is busy, nothing is finished
Twenty priorities means none. Capacity is fully consumed and the things that would actually move the number never reach the front of the queue.
Six frameworks · one system
The instruments we bring
Hex360 diagnoses. The Compass sequences. HexOS runs. The Index measures. Execution DNA sustains. The Canvas holds the whole design on one page. Used together, they describe a firm completely enough to change it.
Hex360™
A six-axis diagnostic that reads the whole operating system before anyone touches a single process.
HexOS™
The operating system a company runs on once the consultants leave.
Execution DNA™
Why two organisations with identical strategies deliver opposite results.
Transformation Compass™
A sequencing model that answers the only question that matters: what first?
Business Performance Index™
One composite index that a CEO and a line supervisor can both act on.
Operating Architecture Canvas™
A single page on which the whole operating model can be drawn, argued over, and redrawn.
Methodology
D·A·S·E·C·S™
Six phases, each with written exit evidence. A phase is complete when the evidence says so - not when the deliverable ships.
Six phases, one connected system - each phase feeds every other.
Establish ground truth. Observe the work as it is performed, not as it is documented. Instrument before opining.
Score against Hex360. Quantify the gap between current and viable. Separate constraints from habits.
Sequence interventions with the Transformation Compass. Model payback, dependency, and organisational cost.
Deliver in dated increments. Every increment ships a measurable change in the Business Performance Index.
Hold the gain. Install thresholds, alarms, and owners. Regression is a detected event, not a discovery. The plan is proven only after it survives at least two full monthly cycles.
Transfer ownership. HexOS runs without us. Capability is the deliverable; the report is a by-product. A tapering, low-intensity cadence - because gains must hold through real business cycles, not a demo week.
Services
Twenty-five engagements, five practice areas
- 01Operating Model Design→Redraw how the organisation converts intent into output - structure, decision rights, and cadence.
- 02Business Architecture & Capability Mapping→Map the capabilities the strategy actually requires, and find the ones nobody owns.
- 03Transformation Strategy & Roadmapping→A dated, dependency-ordered path from the operating model you have to the one you need.
- 04Target Operating Model Transition→Move from design to running state without stalling the business mid-flight.
- 05Portfolio & Programme Governance→Governance that kills work early, funds work honestly, and reports what is true.
- 06Lean Process Redesign→Remove the steps that exist because of a system limit that was fixed six years ago.
- 07Six Sigma & Variation Reduction→Attack the variance, not the mean. Predictability compounds; averages don’t.
- 08Quality Management Systems→Quality systems that pass the audit and hold on an ordinary working day.
- 09Continuous Improvement Programme Design→An improvement engine with a backlog, a cadence, and a measured yield.
- 10Standard Work & SOP Engineering→Documentation written for the person doing the work, not the person filing it.
- 11KPI & Metrics Architecture→Fewer metrics, better wired. Each one owned, each one actionable at the level it lands.
- 12Business Performance Index Deployment→Install a single composite index the board and the floor can both read.
- 13Operational Analytics & Dashboards→Dashboards that end arguments instead of starting them.
- 14Cost-to-Serve Optimisation→Find the customers, products, and channels that quietly consume the margin.
- 15Working Capital & Cash Discipline→Receivables, inventory, and cash conversion - the mid‑market’s quiet margin killer.
- 16AI Readiness Assessment→An honest read on whether your data, processes, and people can carry AI weight.
- 17Intelligent Process Automation→Automate the process you redesigned, never the one you inherited.
- 18AI Agent Design for Operations→Agents scoped to a decision, bounded by a policy, and measured on an outcome.
- 19Data Foundations for AI→Lineage, quality, and ownership - the unglamorous prerequisites nobody demos.
- 20AI Governance & Risk Controls→Controls that let you move fast because someone can explain what the model did.
- 21Execution DNA Enablement→Raise commitment integrity and cut decision latency - measurably, on a live programme.
- 22Change Management & Adoption→Adoption is a metric, not a workstream. We treat it that way.
- 23Programme Recovery & Turnaround→For programmes that are late, over budget, and being reported green.
- 24Family Business Professionalisation→Move from promoter-run to professionally managed - without losing what made the firm work.
- 25Founder Bottleneck Resolution→Build the decision architecture that lets the firm run - and grow - without every call reaching one desk.
HexAssess · free · runs in your browser
Know the shape of your operating system in eleven minutes
Twenty-five questions written for Indian mid‑market realities - founder bandwidth, books that close on the 20th, knowledge that lives in one veteran’s head. Drag a vertex to see how one dimension moves the composite. Then answer honestly and get a written diagnostic, not just a score.
Composite 3.0 / 5.0
Start the assessmentField notes
Thinking you can use before you ever call us
Why transformation programmes in Indian mid‑market firms quietly die in month nine
Nobody cancels a transformation programme. It is renamed, de-scoped, or absorbed into business-as-usual - and the moment this happens is remarkably co…
The founder bottleneck: a diagnostic in four questions
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What USFDA remediation teaches every manufacturer about process discipline
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The tier-two supplier margin trap: why winning the order can cost you the year
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What the shipping line knows about your operation that you do not
In logistics and export-led businesses, the most accurate diagnostic of an operation is rarely produced inside the operation. It sits in the despatch …
The seasonal business illusion: when demand is not the thing that is variable
Textile, apparel, food-processing, and agri-linked businesses share a conviction: our business is seasonal, so our numbers cannot be stable. It is hal…
Reach
Built in India. Deployed wherever the work is.
Made in India, Serving the World
Straight answers
What people ask us
What is HEXOVANCE?
HEXOVANCE is an operating-architecture and business transformation consulting firm headquartered in Gurugram, India. We serve India’s mid‑market - companies of roughly ₹100 to ₹5,000 crore revenue - and their global operations, using six proprietary frameworks and the D·A·S·E·C·S delivery methodology.
How is HEXOVANCE different from a traditional consulting firm?
Strategy firms leave a recommendation; we leave a running operating system, an instrumented baseline, and the internal capability to sustain both. Engagements are designed to end: we consider ourselves finished only when the gains hold without us.
What is HexAssess?
HexAssess is a free 25-question operating maturity diagnostic built for Indian mid‑market realities - founder-led decision-making, data fragmentation, key-person dependency. It scores six dimensions in your browser and generates a written diagnostic report. Answers never leave your device unless you choose to send them.
Who should use the Cost of Chaos calculator?
Any promoter, CEO, or CFO of a mid‑market firm who suspects margin is leaking through rework, stretched receivables, and attrition - and wants a defensible rupee estimate of how much, with every assumption shown.
How long does an engagement run?
Diagnostic sprints run two to four weeks; full operating-architecture programmes typically run six to twelve months, depending on scope and operating maturity. A founder-run firm adopts differently from a systematised one, and every Indian calendar loses weeks to festive seasons, audits, and quarter-ends - we plan for that rather than pretend otherwise. Crucially, phases exit on evidence, not on dates: a phase that has not produced its written exit evidence does not close. And every engagement is designed to end - with a defined exit, a capability handover, and gains verified to hold without us.
Do you only work with companies in India?
India’s mid‑market is our home ground, not our boundary. We serve Indian firms’ global operations and international companies that run plants, back offices, or supply chains in India - built in Gurugram, delivered wherever the work is.
Start with the diagnosis, not the pitch
Send us the problem as you currently understand it. We will tell you, without charge, whether we think you have named it correctly.