Service 22 of 25
Change Management & Adoption
Adoption is a metric, not a workstream. We treat it that way.
Delivered through D·A·S·E·C·S™
Six phases, one connected system - each phase feeds every other.
Establish ground truth. Observe the work as it is performed, not as it is documented. Instrument before opining.
Score against Hex360. Quantify the gap between current and viable. Separate constraints from habits.
Sequence interventions with the Transformation Compass. Model payback, dependency, and organisational cost.
Deliver in dated increments. Every increment ships a measurable change in the Business Performance Index.
Hold the gain. Install thresholds, alarms, and owners. Regression is a detected event, not a discovery. The plan is proven only after it survives at least two full monthly cycles.
Transfer ownership. HexOS runs without us. Capability is the deliverable; the report is a by-product. A tapering, low-intensity cadence - because gains must hold through real business cycles, not a demo week.
What you get
A dated intervention plan, an instrumented baseline, and a named internal owner for every change we make. The engagement closes when the metric holds without us in the room.
Progress is reported against the Business Performance Index™, not a task list.
What we need
Access to the work as it is performed, not as it is documented. One sponsor with the authority to change decision rights. Permission to report what we find.
Often paired with
Business Architecture & Capability Mapping
Map the capabilities the strategy actually requires, and find the ones nobody owns.
Transformation Strategy & Roadmapping
A dated, dependency-ordered path from the operating model you have to the one you need.
Target Operating Model Transition
Move from design to running state without stalling the business mid-flight.